Returns & Exchanges

At Zero Foxtrot, we stand by our gear and want to ensure you are completely satisfied with your purchase. If your order isn't mission-ready, we offer a 30-day window for returns and exchanges on all unwashed and unworn items.

1

Initiate the Request

Visit our online returns portal and enter your order number and shipping zip code to begin the process.

2

Select Your Option

Choose whether you would like to exchange your item for a different size or receive a refund to your original payment method.

3

Pack and Ship

Print your prepaid shipping label, securely pack your items in their original packaging, and drop the package off at any authorized carrier location.

4

Quality Inspection

Once our warehouse receives and inspects your return for quality standards, we will process your refund or ship out your exchange within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing